Open The Data Rules Behind DANA
Our Privacy Policy describes how we receive, use and store details connected with your account and your requests. This can include your name, contact details, phone verification result, login activity, device signals and records linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.
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We use these records to process account actions, check wallet status, protect access and answer privacy questions. A payment reference may remain attached to an account record so we can trace a receipt or resolve a status mismatch. We do not describe access as available everywhere:
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eligibility depends on local law, and you should use the service only where local law permits. The policy applies when you browse from a mobile phone or desktop and when you contact our account support route. It also explains how cookies work, how long categories of
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data may remain, and how you can ask us to correct or remove eligible details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.